This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lifeforum.my (“Platform”).

By using our Platform, you agree to the collection and use of information in accordance with this policy.

This Platform is operated by LifeForum (“we”, “us”, or “our”), an online platform that allows users to register accounts, publish events and blog posts, and connect with other users.

3.1 Personal Information

We may collect personal information that you voluntarily provide, including:

●   Name or username
●   Email address
●   Contact details
●   Profile information
●   Event organizer details
●   Any information submitted through forms (e.g. contact forms, event submissions, and blog submissions)

3.2 Account & Content Data

When you register or submit content (including events or blog posts), we collect:

●   Account registration details
●   Event details (e.g. event name, date, location, organizer information)
●   Blog post details (e.g. title, content, images, and any associated metadata)
●   Content you choose to publish publicly

3.3 Payment Information

We may collect payment-related information when you make purchases or payments on the Platform.

Payments are processed through a third-party provider, Billplz. We do not store your full payment card details. Please refer to Billplz’s privacy policy for more information on how your payment data is handled.

3.4 Technical Data

We may automatically collect:

●   IP address
●   Browser type and device information
●   Pages visited and usage data

3.5 Cookies

We use cookies to:

●   Maintain user sessions
●   Remember login details
●   Improve user experience

You may disable cookies through your browser settings, but some features may not function properly.

We use your information to:

●   Create and manage user accounts
●   Allow users to submit and publish events
●   Allow users to create and publish blog posts
●   Facilitate communication between users
●   Process payments and transactions
●   Send administrative emails and updates
●   Provide customer support
●   Improve and maintain our Platform
●   Prevent fraud, abuse, and security issues
●   Analyse usage patterns and user behaviour to improve our Platform and services

Our Platform allows users to submit and publish content, including events and blog posts.

Any content you choose to publish may be publicly visible to other users and visitors of the Platform.

You are solely responsible for the information you include in your submissions, including any personal data shared within your content. We do not actively monitor all user-generated content and are not responsible for the accuracy, legality, or reliability of such content.

Our Platform allows users to contact each other (e.g. insurance/takaful agents and participants).

By using this feature, you acknowledge that:

●   Your contact information may be shared with other users
●   You are responsible for the information you choose to disclose

We may send emails including:

●   Account-related notifications
●   Event- and blog-related updates
●   Announcements or newsletters

You may opt out of non-essential emails at any time by following the unsubscribe instructions included in the email.

8.1 Security & Spam Protection

We use Google reCAPTCHA to protect our Platform from spam and abuse. This service may collect information about your interaction with the Platform.

8.2 Payment Processing

Payments are handled by Billplz, which processes your payment securely.

8.3 Embedded Content

Our Platform may include embedded content (e.g. videos, images, or other media) from third-party websites. These websites may collect data about you, use cookies, and monitor your interaction with their content.

We do not sell your personal data.

We may share your data in the following circumstances:

●   With service providers (e.g. payment processors, hosting providers)
●   When required by law or legal processes
●   To protect our rights, users, or Platform security

We may also share your information in connection with a merger, acquisition, restructuring, or sale of assets, provided that the receiving party agrees to handle your data in accordance with this Privacy Policy.

We retain your information:

●   For as long as your account is active
●   As necessary to provide our services
●   To comply with legal obligations

You may request deletion of your data (see Section 11).

You have the right to:

●   Access the personal data we hold about you
●   Request correction of inaccurate data
●   Request deletion of your data
●   Withdraw consent (where applicable)
●   Update or modify your personal information through your account settings (where available)

To exercise these rights, please contact us using the details below.

We implement reasonable technical and organizational measures to protect your personal data, including access controls and secure data handling practices. However, no system is completely secure, and we cannot guarantee absolute security.

Our Platform is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Where appropriate, we may also notify users via email or platform notifications.

If you have any questions about this Privacy Policy or your data, please contact us at:

🔗 https://www.lifeforum.my/contact-us/

Our Platform acts as an intermediary that enables users to publish events and blog posts, and connect with others. We are not responsible for the actions of users, event organizers, or third parties.

Users are responsible for the accuracy and content of the information they provide and share.